Support

Warranty
Switronix PRO-X Battery Systems offers one of the best warranties in the industry. Switronix pledges the highest quality of support on our entire product line.

NP Batteries: 1 year warranty
Brick batteries: 1 1/2 year warranty
Chargers: 3 year warranty
Cables and Accessories: 1 year warranty
 

Repair/Returns
Switronix requires a Return Merchandise Authorization (RMA) number for all items being returned or in need of repair. To receive an RMA number please fill out our online RMA form.  If you would like to speak with a representative, please call us at 1-800-613-7948 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it .


Transportation Information
2011 FAA Transportation Regulations are as follows:

All batteries must be in carry-on luggage. Each traveler can have up to a 96wh lithium ion battery (8g of lithium content) connected to a device (camera, monitor, etc).

Travelers can also have up to 2 spare batteries that do not exceed 300wh(25g lithium content).

For example, having an XP-L90S connected to a camera, and carrying on an additional XP-L190Si, and XP-L90S(total is 280wh, or 23.3g lithium content).


Switronix, Inc.
87 Garden St.
Westbury, NY 11590
Tel: 1-800-613-7948
Fax: 516-594-1414
Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it