Switronix PRO-X Battery Systems offers one of the best warranties in the industry. Switronix pledges the highest quality of support on our entire product line.
Switronix warranty coverage is as follows:
NP Batteries: 1 year
XP batteries: 1.5 years; 1 year on RED products
Hypercore Batteries (98, 150, 190, Prime): 2 years
Hypercore Slim: 1 year
Powerbase: 1 year
Chargers: 3 years
Electronic Regulation Cables (XP) and Accessories: 1 year
Non-regulation cables(PT): Lifetime
Switronix requires a Return Merchandise Authorization (RMA) number for all items being returned or in need of repair. To receive an RMA number please fill out our online RMA form
. If you would like to speak with a representative, please call us at 1-800-613-7948 or e-mail email@example.com.
2014 FAA Transportation Regulations are as follows:
All batteries must be in carry-on luggage. Each traveler can have up to a 96wh lithium ion battery (8g of lithium content) connected to a device (camera, monitor, etc).
Travelers can also have up to 2 spare batteries that do not exceed 300wh(25g lithium content).
For example, having an XP-L90S connected to a camera, and carrying on an additional XP-L190Si, and XP-L90S(total is 280wh, or 23.3g lithium content).
87 Garden St.
Westbury, N.Y. 11590
Customer Service 516-543-4441